CHARLOTTE, NC (WBTV)- Wells Fargo has announced record profits for the 1st quarter of 2013. The bank is also boosting its ATMs.
"This ATM knows your habits and your features and what you do here," says Wells Fargo Area President Leigha Smith. She introduced us today to the bank's high tech new ATMs. She says they're more like a personal assistant than the old money machine we're used to.
"This get-to-know you better ATM really knows our customers," she says. "They get cash, that's the first thing that comes up. If they typically deposit checks or cash that's the first item that comes up, deposit cash."
Sometimes personal greetings even come up.
"That was a little shocking to me," says Wells customer Joe Marshall. "On my birthday, it said ‘Happy Birthday.' And it started the week of my birthday, and I was like how do they know that? But it showed up and I appreciate that."